ANKA services and the billing model
How much does it cost?
I want to subscribe
Cancel my subscription
Can I use services without paying?
ANKA is the all-in-one solution for African entrepreneurs to grow their business online. Our suite of services provide the tools you need to pay / get paid, ship / receive and showcase your products to the world.
ANKA offers a unique subscription plan with transparent fees that give you access to all our services. You can subscribe for a quarter, a semester or a year. More on the billing model below. The services you can use are:
Create your online store in less than an hour. Add as many products as you want and showcase them to our large audience (500K monthly visits)
Customers place orders, you accept them, then fulfill them. Once your customer confirms reception, your funds are credited on your ANKA virtual wallet. You can transfer them at any time and wherever suits you best. See all options here (link to all payout / payins).
After several orders placed you can ask for a Verified Seller status to get funds immediately on sale and not have to wait for customer reception.
If your subscription gets cancelled, your shop goes offline and won't be visible to customers. You can still access it and edit products, and it is instantly reactivated with your subscription.
Ship your parcels from everywhere to anywhere, with insurance and customs handled and at the best price in Africa.
Save money: thanks to the volume generated by the ANKA community, you can use DHL at a discounted rate. The more you ship with the ANKA DHL account, the more we can negotiate reduced prices, and the more you save on shipping costs!
Save time: in large cities, you can request a pick-up of your parcel by DHL at no cost. See if your city applies (article on shipping #anchor).
You can ship any order, whether coming from ANKA marketplace, your own website, or even personal shipments.
Create payment links in a matter of seconds and share them on your social media, messaging apps or wherever suits you best.
Payment links are customised to your brand and can be set to one time or re-usable. For instance, if you run a subscription based business, your customers can pay monthly.
ANKA pay is powered by our wallet feature. Check the article to see all means of pay-in (get paid) and pay-out (transfer funds) accepted.
ANKA pay can integrate with your own website: see if you qualify (link section in ANKA Pay by link revamped, integrate ANKA pay on my website).
The billing model is a mix of fixed subscription + commissions.
The ANKA subscription allows you to use all our services instantly. You can pay
Quarterly: 60€
Bi-annually: 100€ (2 months free)
Annually: 200€ (4 months free)
Fees are applied to certain services:
ANKA Pay: a flat 7% fee applies to each sale
ANKA Marketplace: a flat 12% fee applies to each sale.
Extra payment fees occur based on the payment method used by your customer. You can charge this extra fee to your customers directly (link)
ANKA Shipping: free
All subscriptions start on our platform https://anka.africa
Once you subscribe to ANKA you can use all services as long as your subscription is active.
At the end of your subscription you will be charged for the next period using the same channel used for your initial subscription. You’ll receive a reminder before the end of your subscription. If payment fails, your subscription will be cancelled automatically. You can renew at any time.
Examples:
You subscribe on May 13, 2024 for 3 months using a credit card. The next debit will be on August 13, 2024 on the same credit card
You subscribed for 6 months on May 13, 2024 using Orange Money. On June 1st you realise ANKA is great for your business and decide to upgrade to a yearly plan. You upgrade using funds from an order on your ANKA wallet.
Because you had only used 2 weeks on your initial subscription, your renewal will be on August 13th, 2025. Your wallet will be billed for an annual plan. If your wallet has low funds, we will try to charge your Orange Money account.
You can cancel your subscription at any time. Cancelling does not change the expiration date, you can use ANKA services until the very last day. See detailed article.
To cancel you subscription, log in to your ANKA account then go to '**Subscription**' then click '**Manage plan**'. From there you can cancel your subscription
If auto renewal payment fails, your subscription will cancel automatically. You can renew it using any means of payment you wish and at any time.
You cannot use ANKA without an active subscription. ANKA services are a bundle, meaning subscribing gives you access to all services. You can use only one or all three of them, the costs do not change!
See also: I have no activity on my shop, do I have to pay?
Please feel free to contact us at [[email protected]](/cdn-cgi/l/email-protection#9df5f8f1edddfcf3f6fcb3fcfbeff4fefc) with any question.
I want to subscribe
Cancel my subscription
Can I use services without paying?
ANKA services
ANKA is the all-in-one solution for African entrepreneurs to grow their business online. Our suite of services provide the tools you need to pay / get paid, ship / receive and showcase your products to the world.
ANKA offers a unique subscription plan with transparent fees that give you access to all our services. You can subscribe for a quarter, a semester or a year. More on the billing model below. The services you can use are:
Your online store: ANKA marketplace
Create your online store in less than an hour. Add as many products as you want and showcase them to our large audience (500K monthly visits)
Customers place orders, you accept them, then fulfill them. Once your customer confirms reception, your funds are credited on your ANKA virtual wallet. You can transfer them at any time and wherever suits you best. See all options here (link to all payout / payins).
After several orders placed you can ask for a Verified Seller status to get funds immediately on sale and not have to wait for customer reception.
If your subscription gets cancelled, your shop goes offline and won't be visible to customers. You can still access it and edit products, and it is instantly reactivated with your subscription.
Your packages sent at the best rates: ANKA shipping
Ship your parcels from everywhere to anywhere, with insurance and customs handled and at the best price in Africa.
Save money: thanks to the volume generated by the ANKA community, you can use DHL at a discounted rate. The more you ship with the ANKA DHL account, the more we can negotiate reduced prices, and the more you save on shipping costs!
Save time: in large cities, you can request a pick-up of your parcel by DHL at no cost. See if your city applies (article on shipping #anchor).
You can ship any order, whether coming from ANKA marketplace, your own website, or even personal shipments.
Your payments, simplified and centralised: ANKA pay
Create payment links in a matter of seconds and share them on your social media, messaging apps or wherever suits you best.
Payment links are customised to your brand and can be set to one time or re-usable. For instance, if you run a subscription based business, your customers can pay monthly.
ANKA pay is powered by our wallet feature. Check the article to see all means of pay-in (get paid) and pay-out (transfer funds) accepted.
ANKA pay can integrate with your own website: see if you qualify (link section in ANKA Pay by link revamped, integrate ANKA pay on my website).
How much does it cost?
The billing model is a mix of fixed subscription + commissions.
The subscription
The ANKA subscription allows you to use all our services instantly. You can pay
Quarterly: 60€
Bi-annually: 100€ (2 months free)
Annually: 200€ (4 months free)
Commissions
Fees are applied to certain services:
ANKA Pay: a flat 7% fee applies to each sale
ANKA Marketplace: a flat 12% fee applies to each sale.
Extra payment fees occur based on the payment method used by your customer. You can charge this extra fee to your customers directly (link)
ANKA Shipping: free
First subscription and renewals
All subscriptions start on our platform https://anka.africa
Once you subscribe to ANKA you can use all services as long as your subscription is active.
At the end of your subscription you will be charged for the next period using the same channel used for your initial subscription. You’ll receive a reminder before the end of your subscription. If payment fails, your subscription will be cancelled automatically. You can renew at any time.
Examples:
You subscribe on May 13, 2024 for 3 months using a credit card. The next debit will be on August 13, 2024 on the same credit card
You subscribed for 6 months on May 13, 2024 using Orange Money. On June 1st you realise ANKA is great for your business and decide to upgrade to a yearly plan. You upgrade using funds from an order on your ANKA wallet.
Because you had only used 2 weeks on your initial subscription, your renewal will be on August 13th, 2025. Your wallet will be billed for an annual plan. If your wallet has low funds, we will try to charge your Orange Money account.
Cancellation and renewal failures
You can cancel your subscription at any time. Cancelling does not change the expiration date, you can use ANKA services until the very last day. See detailed article.
To cancel you subscription, log in to your ANKA account then go to '**Subscription**' then click '**Manage plan**'. From there you can cancel your subscription
If auto renewal payment fails, your subscription will cancel automatically. You can renew it using any means of payment you wish and at any time.
Can I use ANKA without a subscription? Can I use only one service?
You cannot use ANKA without an active subscription. ANKA services are a bundle, meaning subscribing gives you access to all services. You can use only one or all three of them, the costs do not change!
See also: I have no activity on my shop, do I have to pay?
Please feel free to contact us at [[email protected]](/cdn-cgi/l/email-protection#9df5f8f1edddfcf3f6fcb3fcfbeff4fefc) with any question.
Updated on: 10/01/2025
Thank you!