The pick-up service
How can I schedule DHL pick-up service?
After generating your shipping label from your "Delivery" section, it is possible to schedule a pick-up of your package. This service is free.
To benefit from the pick-up service, you must follow the three steps below:
Click on the "**Package Pickup**" button.
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After filling in all the information and the date and time slot, click on "**Request Pickup**" button.
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The ANKA label summary will be displayed with all the information entered for the package pick-up. If you wish to change the pick-up time slot, simply click on "**Edit Pick-up**".
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After generating your shipping label from your "Delivery" section, it is possible to schedule a pick-up of your package. This service is free.
To benefit from the pick-up service, you must follow the three steps below:
Click on the "**Package Pickup**" button.

After filling in all the information and the date and time slot, click on "**Request Pickup**" button.
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The ANKA label summary will be displayed with all the information entered for the package pick-up. If you wish to change the pick-up time slot, simply click on "**Edit Pick-up**".
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Updated on: 10/01/2025
Thank you!