If you have any questions about your order, try to reach out to the seller directly.
On desktop
1. Log in to your Anka account.
2. Click on "My Account".
3. Click on "Purchases".
4. Click on "Contact the seller" next to the order you're interested in.
5. Type your message in the textbox.
6. Click Send Message. The seller will be notified once your message sent.