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Change my password
Sidoine Boti avatar
Written by Sidoine Boti
Updated over a week ago

If for any reason, you need to change your password, follow these steps:

A. You are logged in to account

Go to your account and click on "My profile". Then click on "Credentials" or scroll down to the box "Account". You can now enter your new password in the "Password" and "Password confirmation" tabs. Enter your new password and click on "Update".

B.You forgot your password

You can reset your password this way:

  • 1- Click on ?Forgot password? on the log in page

  • 2- Enter the email used for your Afrikrea account

  • 3- Check you inbox

You should get an email from [email protected] to reset your password.

  • 4- Click on the link "Change my password" in the email and reset your password.

You should get a second email confirming that your password has been reset.

If you do not get the reset email

. Check if it is not in your spams or unwanted emails

. If you are using Gmail, please check your social media and promotion tabs

If you are still having issues, you can contact us at [email protected]

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