All Collections
My Anka Account
My account
How to update my personal informations and profile picture?
How to update my personal informations and profile picture?
Sidoine Boti avatar
Written by Sidoine Boti
Updated over a week ago

You want to update your personal informations ?

You can change your first name, last name, phone number, postal address, your email and password.

1. Once on your account click on " My profile":

2. You can change your informations then click on "Update profile"

Once on "my profile", click on "credentials" or go down the page to the box "account". You can change your email address, enter your password and click on "update account".

To add your address, from the address box, kindly click either on the edit button or add an address. Then filling up your address details in the provided space with the right informations and click on update address.

3. To upload your profile picture Kindly click on the upload your avatar button, then upload the picture of your choice and click on the update profile button.

When you change your email address, you get an email from Afrikrea for confirmation. Go to your email box, you should receive an email from [email protected] . Click on the link "confirm my account" in the email.

If you don't see a confirmation email:

  • Check in your spams or unwanted emails .

  • If you are using Gmail, check your social media and promotions tabs.

If you are still having issues, you can contact us at [email protected] .

Did this answer your question?