• Calculate your package weight

  There are 2 ways to calculate your weight. Please, enter the dimensions (length, width, and height in centimeters) and the real weight of the package. The volumetric weight is calculated automatically according to the following formula: (length x width x and height) / 5000 per package Carriers bill the highest weight between the volumetric weight and the weight you. (https:/Popular

• The shipping calculator

  I do not have an Anka account Whether you have an ANKA account or not, you can run a simulation by clicking here. I already have an Anka account If you already have an Anka account, you can also do this from your account. You will find in the "Shipping" tab of your account, a "Shipping Calculator" button that will allow you to simulate the amount of your waybill (see the picture below). (https://storage.crisp.chat/users/helpSome readers

• How to write your package content description

  With the new international shipping, the content declaration will have to be detailed. Thus now you will have to add more information in the content box before generating your shipping labels. You will have to be specific on what the package contents. More information on the content of the package will allow you to: Optimize security and safety screening of your package Avoid delay as your packages will not be held by Customs authorities Avoid your packages to be shipped baSome readers

• Create my Shipping Waybill

  To benefit from the ANKA Ship service, you must be a subscriber to our ANKA services and log in to your store. To know everything about our subscriptions and services, visit this article. Creating a waybill for an order on ANKA: Find your orders " To Ship" in your "Sales" area and click on "Ship it" button. Then, the form for a new shipping label will open. (https://storage.crisp.chat/users/helSome readers

• There is an error on the declared weight of your Shipping Label

  Did you enter the wrong weight? If there is an error in the weight of your package, here are the two possible scenarios: The package has not been given to the carrier yet: You realize you have entered the wrong weight when generating the shipping label. You can cancel the label by following the steps indicated here. It will no longer be usable, and you will be refunded to your ANKA wallet. The packagSome readers

• Ship with Anka account: Benefits & Rates

  We have signed a partnership with carriers to help you as a business to export more easily. This leads to discounted rates, depending on the weight and the country of destination. You also have the option to ship not only your Anka Markeplace orders, but also those made outside Anka. Please note that Anka does not receive any commission for this service. To benefit from this service, you must be registered on Anka and connect to your account. The advantages of shippingSome readers

• What is a Shipment Rebilling and How to raise a dispute ?

  Overview on Shipment Rebilling Rebilling refers to the process of charging a r shipper for additional costs that were not included in the initial transaction. This typically happens when there are adjustments or extra fees that need to be covered after the original billing. It occurs when shipping carriers review a shipment and identify differences between the declared and actual shipment details. Common reasons for rebilling include: Weight and Size Adjustments: If the actual pacSome readers

• Search or Cancel Anka Label

  From the "Shipping" tab of your account, you will find all the labels/waybills you created. To cancel a label, you need to click on the small arrow in front of the label/waybill number as indicated by the on the right. (see screenshot below). (https://downloads.intercomcdn.eu/i/o/1139788/e3a6da80d90adb8c47da9935/shipping.png?expires=1736519400&signFew readers

• The management of customs fees for your packages in Europe and the United Kingdom

  Your shipments in Europe since July 1, 2021 As of July 1, 2021, all parcels destined for Europe and the United Kingdom are subject to VAT. Value added tax (VAT) varies depending on the country of destination, for example: VAT in France will be 20% and in Switzerland 5%. These taxes are subject to all packages destined for Europe regardless of the carrier used, namely DHL, Fedex, Royal Mail and many more. We know that this change can impact your business, so we have developed an "ANKA No BorFew readers

• Ship your packages with the Economy Shipping option from Nigeria

  "Economy Shipping” is an additional shipping service we offer. With the “Economy Shipping” offer, you can ship your packages worldwide at lower prices. This service is only available in Nigeria. Only shippers from Nigeria to the world have access to this service. Take advantage of : Up to 45% discount on shipping costs Delivery between 7 and 10 days worldwide Please note that for this service, your packages and invoices must be dropped off at the partner's address below: SuFew readers

• Customs for Europe and the United Kingdom: Reinforced controls

  European and UK customs have strengthened their systems to improve entry control. Please note that: To pass customs checks, your package must include a detailed description of its contents. This includes the type of garment or accessory, and the color or material. You can find a description guide here. The declared value of your parcel must be consistent with its content. We recommeFew readers

• How to track a package

  Most designers on Anka provide a tracking number when they ship orders. When your order is shipped you will receive a notification by email and on your Anka account. Kindly go to the “ Purchases” section of your ANKA account as shown on the picture below. (https://anka.intercom-attachments.eu/i/o/568579/e266bf60405dc05ee489290b/635bfebc95996.png?expires=1736519400&signature=Few readers

• Shipping rules

  The sellers on Anka choose the carrier of their choice to ship their packages. However, We have a partnership with some carriers for every countries.This partnership allows you to benefit from reduced prices and various advantages. You will find more information in the following article: Ship with Anka account: Benefits & Rates. Shipping procedure Once the order has been accepted, its status changFew readers

• To verify before shipping with Anka

  To get access the shipping service, you must be registered on Anka and connect to your page. Weight of the package Indicate the superior denomination When you fill in the weight of the package, indicate the superior denomination if the weight is between 2 denominations. Examples: Your package weighs 1.7kgs you must automatically list the weight as 2kgs. Your package weighs 0.6kgs you must automatically list the weight as 1kg. Volumetric weight DHL often uses the volumetric weiFew readers

• See the time frame, rates & shipping country in article

  Our vendors ship worldwide. The delivery time, shipping costs and the country of delivery of an item are accessible and indicated by the vendors. You can find these informations: On the product sheet, in the "Shipping & policies" box under the shop profile picture like shown below: Kindly Click on the designer's " Shipping & policies" tab (https://anka.intercom-attachFew readers

• I'm not able to generate my shipping label

  If you get an error message while trying to generate your label/waybill, we invite you to carefully check the following: Make sure you have the necessary funds in your wallet. Check your address: feel free to type your own address on Google, to make sure the format is taken into account. Check the recipient's address on Google, paying particular attention to the following details: Address line 1 =must not contain additional information (e.g. 2nd floor, apartFew readers